Refund policy
Returns & Exchanges
Easy Returns & Exchanges
Shop with confidence! If your purchase isn't the perfect fit, eligible items may be returned within 14 days of delivery for store credit or an exchange.
✓ Hassle-Free Returns
Start your return in just a few simple steps. We process returns quickly so you can shop again with confidence.
✓ Fast Exchanges
Need a different size or color? We'll make the exchange process as easy as possible.
✓ Friendly Customer Support
Questions before or after your purchase? Our team is always happy to help.
Before You Return
To be eligible for a return, items must:
- Be unworn, unwashed, and in original condition.
- Have all original tags attached.
- Be free of stains, odors, pet hair, makeup, or damage.
Non-Returnable Items
The following items are final sale:
- Gift Cards
- Clearance or Final Sale items
- Personalized or custom items
- Jewelry, hair accessories, and seasonal items
Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged, defective, or we shipped the wrong item.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery. We'll make it right as quickly as possible.
Need Help?
If you have any questions about your order or need assistance with a return or exchange, we're here to help.
Email: willardpillbox@sbcglobal.net
We strive to respond to all inquiries within 1 business day.